Unlike Outlook 2011 for Mac, there is no client-side junk mail filtering in the 2016 version. Instead, all filtering is done at the server level, before the mail has even reached your Inbox. However, you can still use the Mark as Junk, Not Junk, or Block Sender options from within Outlook 2016 for Mac. To do so, select the relevant message, then under the Home tab, look for the Junk icon and choose one of the options from the dropdown menu. You can also right-click on the relevant message and choose the Junk Mail option from the dropdown list, or choose the Rules option to set up a rule that determines what happens the next time you receive mail from that sender.
If you use Outlook 2003 or Outlook 2007 and junk email filtering doesn't seem to be working, go to Tools, Options, Junk Email options and verify that your address is not on the Safe Sender or Safe Recipient list. If you have more than one account configured in Outlook 2010 and newer, each account will have it's own junk email settings. Label a single message or multiple messages as 'Junk Select in the reading pane, or open the message or messages you wish to classify as junk. On the Home tab, click Junk, and then click Junk or Mark as Junk. The message is moved to the junk email folder for that account, and it is also assigned to the junk. Platform: Apple Mac Product: Outlook 2016 for Mac connected to 365 (Exchange). A client has a junk mail issue with a Shared Mailbox in the above configuration.The option to block senders etc. From the context menu is greyed out. How to deal with and Block SPAM email when using using Office 365 – Office 2013/16/19 Outlook. Rather than simply “deleting” spam or junk emails, it is a better option to mark these emails as “spam” or “junk” and “block” them in the future.
NOTE: you will notice from the screen shot above that “Junk Email Preferences” is greyed out. This is because those settings are managed from the Exchange server. You can log into your Office 365 webmail account to manage some of these settings, such as editing a blocked senders list. For more information on setting Junk Mail preferences in the Office 365 Outlook webmail client, see this page »
If you have an email from the sender in the Junk E-mail folder that you want tounblock, select this email and do one of the following:
- On the Home tab, in the Delete group, click Junk:
In the Junk drop-down list, select Never Block Sender:
- Right-click on the selected email and choose Junk -> Never Block Sender:
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Outlook will show the message that selected sender is unblocked, for example:
Microsoft Office For Mac 2016
To add any sender to the Safe Senders list, do the following:
1. On the Home tab, in the Delete group,click the Junk drop-down list and then click Junk E-mail Options...:
2. In the Junk Email Options dialog box,select the Safe Senders tab:
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3. To add a new sender to the Safe Senders list,click Add... and then in the Add address or domain dialog box, enter the sender'saddress. For example:
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See also this tip in French:Comment débloquer un expéditeur dans Outlook.